Privacy Policy

At Maryam Books, we are committed to protecting your personal information and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Phone number

  • Email address

  • Billing & shipping address

  • WhatsApp number (if provided)

1.2 Order Information

  • Products purchased

  • Payment details (COD, Bank/Easypaisa/JazzCash)

  • Delivery instructions

1.3 Technical Information

  • IP address

  • Browser type

  • Device type

  • Cookies

  • Browsing behavior on our store

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and confirmations

  • Improve customer service and support

  • Personalize your shopping experience

  • Prevent fraudulent activity

  • Improve website performance and features

We do NOT sell, rent, or trade your personal data with third parties.

3. Sharing Your Information

We only share your information with:

  • Courier companies for shipping

  • Payment processors (Bank/Easypaisa/JazzCash)

  • Technical partners (Shopify, analytics tools)

All partners follow strict privacy and data protection standards.

4. Cookies & Tracking

We use cookies to:

  • Keep items in your cart

  • Improve loading speed

  • Analyze visitor behavior

  • Personalize your experience

You may disable cookies from your browser settings, but some website functions may not work properly.

5. Data Security

We take your privacy seriously and protect your data using:

  • Shopify's secure hosting

  • SSL encryption

  • Restricted data access

  • Secure payment gateways

Your information is safe with us.

6. Your Rights

You have the right to:

  • Request a copy of your stored data

  • Ask us to update or correct your information

  • Request deletion of your data (unless required for legal/transaction records)

  • Opt out of marketing messages

Simply email us at: support@maryambooks.com

7. Changes to This Policy

We may update our Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions regarding our Privacy Policy, contact us:

📧 Email: support@maryambooks.com
📱 WhatsApp: 03340138768
📍 Address: Shop# 14, Tayyab Ali Building, Urdu Bazar M.A Jinnah Road, Karachi, Pakistan